This need to not hear painful truths is based primarily on the self-serving and destructive delusion that if someone says something that isn't what the listener wants to hear, he or she is somehow destroying society. The need to not have to question what the person being complained about is doing to inspire the complaints seems to me to stem from a fear of not following the herd packaged as defending a helpless victim from a "persecution" that might be well earned. The same people who don't realize that doing something just because everyone else does it isn't really moral don't realize that someone nasty might be exploiting their generosity to keep from having to answer questions that might make her defenders realize that they've embraced something not really embraceable.
This makes them all into the Marge Simpson of the early nineteen nineties. The Marge of today realizes that Bart is a jerk but the one of old had it in her head that he was just misunderstood. As I recall, she told Luann Van Houten that Bart has what she called a spark inside of him; it wasn't a bad thing but it made him do bad things. It seems to be thus with the more ardent of Lynn's worshipers. While they're willing to admit that the strip has moments wherein the characters behave questionably and the artwork is possibly sub-par, Lynn is doing her best and cannot thus be criticized.